Airbnb Host Checklist: 27 Operational Details to Keep at Your Fingertips
The complete Airbnb host checklist of operational details — access codes, WiFi, contacts, utilities, and records — every STR host should be able to find in five seconds.
Most Airbnb host checklists cover the setup phase: buy nice sheets, write a house manual, install a smart lock. This one is different. It's a checklist of the operational details you'll need again and again for as long as you host — the facts that, when unfindable, turn a calm evening into a scramble.
Run through the 27 items below for each property you manage. The test isn't whether you know each one — it's whether you can produce it in five seconds, from your phone, without scrolling a text thread.
Access (the 2 a.m. emergencies)
- Front door smart lock code (guest and master)
- Backup lockbox location and combination
- Garage or gate code
- Alarm system code and disarm sequence
- Mailbox or package locker details
- Physical key locations (spares, neighbor copies)
Connectivity (the most-asked guest question)
- Guest WiFi network name and password — exactly as typed
- Owner/IoT WiFi network credentials
- Router location and reset instructions
- Smart home hub or thermostat login
People (your real operations team)
- Cleaner — name, phone, and rate
- Backup cleaner
- Handyman / general maintenance
- Plumber and electrician
- HVAC technician
- Trusted neighbor or local contact
Accounts and utilities (the boring ones that matter)
- Electric provider and account number
- Gas / propane provider and account number
- Water and sewer account
- Internet provider, account, and support line
- Trash and recycling pickup schedule
- HOA contact and account details
Property records (the once-a-year sprints)
- Insurance policy number, carrier, and agent contact
- STR permit or license number and renewal date
- Listing links (Airbnb, Vrbo, direct site)
- Water shutoff and breaker box locations
- Appliance models, quirks, and warranty notes
Scoring yourself
If you can retrieve 25+ of these in seconds, your operation is genuinely organized — most hosts can't. If you hit friction on more than a handful, the problem usually isn't missing information; it's scattered information. The fix is consolidating into one searchable place rather than memorizing more.
Keylodger maps almost one-to-one onto this checklist: each property gets sections for locks, WiFi, contacts, utilities, insurance, listings, and notes, all searchable across your whole portfolio with sensitive values hidden by default. Fill it once, and this entire checklist becomes a search box.
