Terms of Service

Effective Date: April 21, 2026  ·  Last Updated: April 21, 2026

1. Acceptance of Terms

By creating an account or using Keylodger ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

These Terms constitute a legally binding agreement between you ("you" or "User") and Keylodger ("Keylodger," "we," "us," or "our").

2. Eligibility

You must be at least 18 years old to use the Service. By using Keylodger, you represent that you are at least 18 years old and that you have the legal capacity to enter into this agreement.

The Service is intended for individual and business use in property management and real estate contexts. You may not use the Service if you are prohibited by applicable law from doing so.

3. Accounts

3.1 Registration

To use Keylodger, you must create an account using either:

  • A valid email address and password
  • A Google account via OAuth authentication

You agree to provide accurate and complete information when registering and to keep your information current.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access to your account.

We are not liable for any loss or damage arising from unauthorized access to your account due to your failure to protect your credentials.

3.3 One Account Per User

Keylodger is a single-user service. Each account is for use by one individual. We do not currently support multi-user accounts, teams, or shared access. Do not share your login credentials with others.

3.4 Account Verification

If you register with an email address, we may send a verification link to the email address you provide. You agree to provide a valid email address that you own and control.

4. Acceptable Use

You agree to use Keylodger only for lawful purposes and only in a manner consistent with these Terms.

4.1 Permitted Use

Keylodger is designed to help you organize and retrieve private operational property information. You may use the Service to:

  • Store and retrieve property details, contacts, access codes, utility information, and similar operational data for properties you own or manage
  • Search and copy that information quickly for your own operational use

4.2 Prohibited Conduct

You may not:

  • Use the Service to store or distribute illegal content
  • Attempt to gain unauthorized access to any part of the Service or other users' accounts
  • Circumvent, disable, or interfere with security-related features of the Service
  • Use the Service in any manner that could damage, disable, overburden, or impair the Service
  • Use automated scripts, bots, or scrapers to access the Service without our prior written permission
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Use the Service to store information on behalf of others in a way that violates their privacy or applicable law
  • Resell, sublicense, or transfer access to the Service to third parties without our consent
  • Reverse engineer, decompile, or disassemble any portion of the Service

5. Intellectual Property

5.1 Our Rights

Keylodger and its original content, features, and functionality — including the software, interface, design, branding, and documentation — are owned by Keylodger and protected by applicable intellectual property laws.

5.2 Your Rights

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for the purpose described in these Terms, subject to your compliance with these Terms.

5.3 Feedback

If you provide us with ideas, suggestions, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without compensation to you.

6. Your Data

6.1 Ownership

You retain ownership of all property information, notes, contacts, and other content you enter into the Service ("Your Data"). We do not claim ownership of Your Data.

6.2 License to Operate the Service

By using the Service, you grant Keylodger a limited license to process and store Your Data solely for the purpose of operating and providing the Service to you. We do not use Your Data for any other purpose.

6.3 Your Responsibility

You are solely responsible for the accuracy, legality, and appropriateness of Your Data. Do not store information in the Service that you do not have the right to store.

6.4 Sensitive Information

The Service is designed for private operational use. You may store sensitive information such as access codes, utility credentials, and account numbers. You do so at your own discretion. We apply technical security measures to protect this data (see our Privacy Policy), but no security system is infallible. Use good judgment about what you store.

6.5 No Sharing

Your Data is private to your account. We do not make your data accessible to other users of the Service.

7. Subscriptions and Billing

7.1 Plans

Keylodger offers a free plan and paid subscription plans. Current plan details, including property limits and pricing, are available on our pricing page.

7.2 Free Plan

The free plan allows you to use the Service with a limit of one (1) property at no charge. The free plan does not require a payment method.

7.3 Paid Plans

Paid plans require a payment method at the time of subscription. You will be charged at the applicable rate immediately upon subscribing. Subscriptions renew automatically at the end of each billing period unless cancelled.

7.4 Billing

Billing is processed by Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis. You agree to Stripe's terms of service in addition to these Terms.

7.5 Cancellation

You may cancel your subscription at any time through the billing portal accessible from your account. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until the end of the period you have paid for.

7.6 Effect of Cancellation or Downgrade

If your paid subscription ends or you downgrade to the free plan, your account will revert to the free plan's property limit. Properties above the free plan limit may become inaccessible. We recommend exporting or reviewing your data before cancelling if you have more properties than the free plan allows.

7.7 Refunds

Subscription fees are non-refundable once a billing period has begun, except where required by applicable law. If you believe you were charged in error, contact us at the address in Section 13 within 30 days of the charge.

7.8 Price Changes

We may change subscription pricing at any time. We will notify you of price changes at least 30 days in advance. Your continued use of the Service after the price change takes effect constitutes your acceptance of the new price.

8. Termination

8.1 By You

You may stop using the Service at any time. To request deletion of your account and data, contact us at the email in Section 13. We do not currently provide a self-serve account deletion feature.

8.2 By Us

We may suspend or terminate your account at any time if:

  • You violate these Terms
  • We are required to do so by law
  • We discontinue the Service
  • Continued provision of the Service to you is no longer commercially viable

We will make reasonable efforts to notify you before terminating your account, except where immediate action is required for security or legal reasons.

8.3 Effect of Termination

Upon termination, your right to access the Service ends. We may delete Your Data after termination, subject to our data retention obligations. We will make reasonable efforts to allow you to export your data before account termination where feasible.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied.

To the fullest extent permitted by law, Keylodger disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

  • The Service will be uninterrupted, timely, or error-free
  • Errors will be corrected
  • The Service is free of viruses or other harmful components
  • The results of using the Service will be accurate or reliable

10. Limitation of Liability

To the fullest extent permitted by applicable law, Keylodger and its officers, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with these Terms or your use of the Service, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising from these Terms or your use of the Service will not exceed the greater of: (a) the amount you paid us in the twelve months preceding the claim, or (b) one hundred dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability. In such jurisdictions, our liability is limited to the minimum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Keylodger and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any applicable law or third-party right
  • Your Data or the content you store in the Service

12. Governing Law and Disputes

These Terms are governed by the laws of the State of Washington, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Service that is not resolved informally will be brought exclusively in the state or federal courts located in King County, Washington, and you consent to personal jurisdiction in those courts.

13. Contact

For questions about these Terms, billing issues, account deletion requests, or other concerns, contact us at:

Email: hello@keylodger.com

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a prominent notice in the Service at least 14 days before the changes take effect.

Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

Note: These Terms of Service are a good-faith draft prepared for operational use. They have not been reviewed by a licensed attorney. Keylodger recommends obtaining qualified legal counsel — particularly to finalize the governing law and dispute resolution clause (Section 12) — before relying on this document as a final legal instrument.